Level 2 Diploma in Public Services and Operational Delivery

Thursday, 30 May 2024 21:38:04

International Students can apply

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Level 2 Diploma in Public Services and Operational Delivery

London School of International Business (LSIB) is a decade old institution offering a wide range of Degree and Diploma Courses delivered 100% online. We are proud of our global community of over 10,000 successful alumni.

Overview


The Level 2 Diploma in Public Services and Operational Delivery is a comprehensive course designed to equip individuals with the knowledge and skills necessary for a career in the public services sector. This diploma is ideal for those interested in working in roles such as police officers, firefighters, paramedics, prison officers, or in other operational roles within the public sector.

Through a combination of theoretical learning and practical training, this course covers a wide range of subjects including public service skills, emergency planning, communication, teamwork, problem-solving, and understanding the legal framework of public services. Students will also develop a strong understanding of operational procedures and gain insights into the challenges and responsibilities associated with public service roles.

By completing this diploma, individuals will be well-prepared to enter the public services sector and contribute effectively to their communities. This qualification opens up diverse career opportunities and provides a solid foundation for further advancement in the field of public services and operational delivery. Invest in your future and make a difference in your community with the Level 2 Diploma in Public Services and Operational Delivery.

Key facts about Level 2 Diploma in Public Services and Operational Delivery

Embark on a career in public services with the "Level 2 Diploma in Public Services and Operational Delivery." Gain practical skills in operational procedures, teamwork, and communication. Prepare for roles in law enforcement, emergency services, and more. This accredited course enhances employability and fosters a strong sense of civic duty. Experience hands-on learning, physical training, and essential knowledge to excel in public service. Elevate your prospects and serve your community effectively. Enroll now for a dynamic journey into the world of public services and operational excellence.

Why choose LSIB ?

    The "Level 2 Diploma in Public Services and Operational Delivery" is essential for those aspiring to join the dynamic field of public services. This course equips you with fundamental skills and knowledge crucial for operational roles in law enforcement, emergency services, and more. Gain expertise in teamwork, communication, and operational procedures, preparing you to serve your community effectively. With hands-on training and accredited learning, this program enhances employability and empowers you to make a positive impact. Elevate your career prospects in public services by enrolling now and embark on a rewarding journey of operational excellence.



Flexible study

Study from anywhere, Study anytime
Flexibility: Study from anywhere, Study anytime

Our dynamic and flexible course will help you attain world class qualification from the comforts of your home or office.

We welcome applications from students of all backgrounds and from any part of the world. We set high standards, and we challenge, pushing students to new heights. We support and guide students through their studies, research and careers.

Entry requirements

● No formal qualification required

● This qualification is suitable for learners aged 16 or above who wish to progress into further education or the workplace.



International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

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    Equip yourself with qualifications which provides you with more opportunities. Unlock your career potential with our online qualifications.

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Course content

Level 2 Diploma in Public Services and Operational Delivery consists of 4 mandatory units (10 credits each) and 2 options units (10 credits each) for a combined total of 60 credits

Mandatory Units (Each unit is of 10 credits)
● Work safely in public service
● Maintain competence, knowledge and standards of conduct in public service
● Work as a team member to deliver public service
● Recognise diversity when delivering customer service

Optional Units (Select any 2, each unit is of 10 credits)

● Process information about customers
● Deal with customers using bespoke software
● Deal with customers by telephone
● Use questioning techniques when delivering customer service
● Dealing with customers face to face
● Deliver customer service to difficult customers
● Resolve customer service problems
● Promote additional services or products to customers
● Support customers using self-service technology
● Deal with customers by telephone
● Processing customers’ financial transactions

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans


Duration

The programme is available in two duration modes:

6 months
9 months

Fees

6 months - GBP £1250
9 months - GBP £950 * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Fee Payment plans

6 months - GBP £1250

● Payment option (a): GBP £416 x 3 monthly instalments
● Payment option (b): GBP £1187.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

9 months - GBP £950

● Payment option (c): GBP £190 x 5 monthly instalments
● Payment option (d): GBP £475 x 2 quarterly instalments
● Payment option (e): GBP £902.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

This programme offers wide range of career paths. Here are just a few:

London School of International Business
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Our goal

Prepare yourself with the key skill sets to succeed in a hyper-competitive environment. Study with us from anywhere in the world and receive a fully accredited qualification.

Apply Now

  • 1. Fill the online enrolment form
  • 2. Pay enrolment fee of GBP £10
  • 3. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now

Got questions? Get in touch

Chat with us: Click the live chat button

WhatsApp: +44 75 2064 7455

Email: admissions@LSIB.co.uk

Tel: +44 (0) 20 3608 0144