Professional Diploma Course in Role of Operations in Business Management

Introduction to Operations Management: This unit provides an overview of operations management principles and concepts, including the role of operations in business management, key performance indicators, and the relationship between operations and other functional areas of an organization.

Operations Strategy: This unit explores the development and implementation of operations strategies to achieve organizational objectives. Topics covered include strategic decision-making, competitive advantage, capacity planning, and technology adoption in operations.

Process Analysis and Improvement: This unit focuses on analyzing and improving business processes to enhance efficiency and effectiveness. Students will learn techniques such as process mapping, value stream analysis, and lean management principles to identify bottlenecks, eliminate waste, and streamline operations.

Supply Chain Management: This unit covers the principles and practices of supply chain management, including supplier selection, procurement, inventory management, logistics, and distribution. Students will learn how to optimize the flow of goods and services across the supply chain to meet customer demands.

Quality Management: This unit explores the importance of quality management in operations and introduces students to various quality improvement tools and techniques. Topics covered include total quality management, Six Sigma, statistical process control, and quality assurance.

Project Management: This unit focuses on project management principles and methodologies. Students will learn how to plan, execute, and monitor projects effectively, considering factors such as scope, time, cost, and quality. Topics covered include project planning, scheduling, resource allocation, risk management, and project evaluation.

Operations Analytics: This unit introduces students to the use of data analytics in operations management. Students will learn how to collect, analyze, and interpret data to make informed decisions and improve operational performance. Topics covered include data visualization, forecasting, demand planning, and performance measurement.

Continuous Improvement and Innovation: This unit emphasizes the importance of continuous improvement and innovation in operations management. Students will learn about techniques such as Kaizen, continuous improvement cycles, and the role of innovation in driving operational excellence.

Operations Risk Management: This unit explores the identification, assessment, and management of operational risks. Students will learn how to mitigate risks, develop contingency plans, and ensure business continuity in the face of potential disruptions.

Ethical and Sustainable Operations: This unit focuses on ethical considerations and sustainable practices in operations management. Students will examine topics such as corporate social responsibility, environmental sustainability, and ethical decision-making in operations.