Course content
1. Introduction to Communication Skills: Understanding the importance of effective communication and the impact it has on personal and professional relationships.
2. Verbal Communication Skills: Developing clarity and fluency in verbal communication, including speaking clearly, using appropriate language and tone, and adapting communication style to different contexts.
3. Nonverbal Communication Skills: Understanding the significance of body language, facial expressions, gestures, and other nonverbal cues in communication.
4. Active Listening: Developing active listening skills, including techniques to show understanding, ask clarifying questions, and provide feedback.
5. Written Communication Skills: Enhancing skills in written communication, such as composing clear and concise emails, memos, and other written documents.
6. Interpersonal Communication: Building effective interpersonal communication skills, including conflict resolution, assertiveness, and empathy.
7. Communication in Different Contexts: Adapting communication skills to various situations, such as presentations, group discussions, and professional meetings.
Assessment
The assessment is done via submission of assignment. There are no written exams.