Extended Postgraduate Programme in Customer Service for the Automotive Industry

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Extended Postgraduate Programme in Customer Service for the Automotive Industry

London School of International Business (LSIB) is a decade old institution offering a wide range of Degree and Diploma Courses delivered 100% online. We are proud of our global community of over 10,000 successful alumni.

Overview


The Extended Postgraduate Programme in Customer Service for the Automotive Industry is designed to equip students with the necessary skills and knowledge to excel in customer service roles within the automotive sector. This comprehensive course covers topics such as customer relationship management, communication skills, problem-solving techniques, and industry-specific knowledge. With a focus on practical training and real-world scenarios, graduates will be prepared to provide exceptional customer service in a fast-paced and dynamic industry. By enrolling in this programme, students will gain a competitive edge in the job market and enhance their career prospects in the automotive industry. Join us today to take your customer service skills to the next level and become a valuable asset to any automotive company.

Key facts about Extended Postgraduate Programme in Customer Service for the Automotive Industry

- This course is designed for individuals seeking to enhance their skills in customer service specifically for the automotive industry.- It covers topics such as customer relationship management, communication strategies, problem-solving techniques, and industry-specific knowledge.- The program is suitable for professionals working in automotive sales, service, or support roles.- Participants will learn how to effectively handle customer inquiries, complaints, and feedback to improve overall customer satisfaction.- The course duration is typically extended to allow for in-depth learning and practical application of concepts.- Graduates of this program can expect to have a competitive edge in the automotive industry job market.- The curriculum is designed by industry experts to ensure relevance and practicality in real-world scenarios.- Upon completion, participants will receive a certification that demonstrates their expertise in customer service for the automotive sector.

Why choose LSIB ?

    The Extended Postgraduate Programme in Customer Service for the Automotive Industry is essential for professionals looking to enhance their skills and knowledge in this specialized field. With the increasing competition in the automotive industry, companies are placing a greater emphasis on providing exceptional customer service to retain and attract customers.This programme covers a wide range of topics including customer relationship management, communication skills, problem-solving techniques, and industry-specific knowledge. By completing this course, participants will be equipped with the necessary tools and strategies to effectively manage customer interactions and exceed their expectations.Furthermore, the automotive industry is constantly evolving with new technologies and trends emerging. This programme ensures that participants stay up-to-date with the latest developments in the industry, allowing them to provide cutting-edge customer service solutions.Overall, the Extended Postgraduate Programme in Customer Service for the Automotive Industry is a valuable investment for professionals looking to advance their careers in this competitive field and stay ahead of the curve.


Flexible study

Study from anywhere, Study anytime
Flexibility: Study from anywhere, Study anytime

Our dynamic and flexible course will help you attain world class qualification from the comforts of your home or office.

We welcome applications from students of all backgrounds and from any part of the world. We set high standards, and we challenge, pushing students to new heights. We support and guide students through their studies, research and careers.

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Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

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Course content

1. Introduction to Customer Service in the Automotive Industry2. Understanding Customer Needs and Expectations3. Effective Communication Skills for Customer Service4. Handling Customer Complaints and Resolving Issues5. Building Customer Loyalty and Retention Strategies6. Implementing Quality Service Standards in the Automotive Industry7. Utilizing Technology for Customer Service Excellence8. Managing Customer Feedback and Continuous Improvement9. Developing a Customer-Centric Culture in Automotive Organizations10. Case Studies and Best Practices in Customer Service for the Automotive Industry

Assessment

The assessment is done via submission of assignment. There are no written exams.

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Fee and Payment Plans


Duration

The programme is available in two duration modes:

1 month (Fast-track mode)
2 months (Standard mode)

Fees

1 month (Fast-track mode) - £200
2 months (Standard mode) - £175 * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Fee Payment plans

1 month (Fast-track mode) - £200

2 months (Standard mode) - £175

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

This programme offers wide range of career paths. Here are just a few:

This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.
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Our goal

Prepare yourself with the key skill sets to succeed in a hyper-competitive environment. Study with us from anywhere in the world and receive a fully accredited qualification.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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WhatsApp: +44 75 2064 7455

Email: admissions@LSIB.co.uk

Tel: +44 (0) 20 3608 0144