Course content
1. Office Administration and Management: Students learn the fundamental principles and practices of office administration, including office procedures, communication protocols, and efficient organization of administrative tasks.
2. Communication Skills: Students develop advanced communication skills, both written and verbal, to effectively interact with executives, clients, and stakeholders. They learn how to draft professional emails, memos, reports, and business correspondence. Additionally, students develop strong interpersonal skills for effective communication in various business settings.
3. Business Etiquette and Professionalism: Students learn the principles of business etiquette and professionalism required in executive support roles. They develop a professional demeanor, learn how to handle sensitive and confidential information, and understand appropriate conduct in different business environments.
4. Time Management and Organization: Students acquire skills in managing complex calendars, scheduling appointments, prioritizing tasks, and handling multiple responsibilities. They learn time management techniques to meet deadlines, plan and coordinate meetings, and ensure efficient use of time.
5. Executive Support Skills: Students learn the specific skills needed to provide comprehensive support to top-level executives. This includes managing travel arrangements, coordinating meetings and events, handling confidential information, preparing presentations, and maintaining executive calendars.
6. Technology and Software Applications: Students gain proficiency in using various office software applications such as word processing, spreadsheets, presentation software, and email systems. They learn how to effectively utilize digital tools and technologies to enhance administrative tasks and improve productivity.
7. Project Management: Students learn project management concepts and techniques, including planning, organizing, and executing projects. They develop skills in managing project schedules, coordinating team efforts, and ensuring project success.
8. Business Documentation and Records Management: Students learn the principles of business documentation, including filing systems, document control, and information organization. They develop skills in maintaining accurate and confidential records, both physical and electronic, and managing document flow.
9. Event Planning and Coordination: Students gain knowledge and skills in planning and organizing events, such as conferences, seminars, or corporate functions. They learn event management techniques, including budgeting, logistics, vendor management, and coordination of event details.
10. Professional Development: Students explore professional development strategies and techniques, including goal setting, career planning, and continuous learning. They also develop skills in resume writing, job search strategies, and interview preparation.
Assessment
The assessment is done via submission of assignment. There are no written exams.