Diploma in Customer Service for the Automotive Industry

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Diploma in Customer Service for the Automotive Industry

London School of International Business (LSIB) is a decade old institution offering a wide range of Degree and Diploma Courses delivered 100% online. We are proud of our global community of over 10,000 successful alumni.

Overview


Our Diploma in Customer Service for the Automotive Industry is designed to equip you with the skills and knowledge needed to excel in providing exceptional customer service in the automotive sector. This comprehensive course covers topics such as effective communication, problem-solving, and building strong customer relationships. With a focus on practical skills and real-world scenarios, you will learn how to handle customer inquiries, complaints, and feedback with professionalism and efficiency. By completing this diploma, you will be prepared to deliver top-notch customer service in the fast-paced and competitive automotive industry. Join us today and take your customer service skills to the next level!

Key facts about Diploma in Customer Service for the Automotive Industry

This course provides comprehensive training in customer service specifically tailored for the automotive industry. Students will learn essential skills such as effective communication, problem-solving, and conflict resolution. The curriculum covers topics like customer relationship management, handling customer inquiries, and managing customer feedback. Graduates of this diploma program will be equipped to deliver exceptional customer service in various automotive settings, including dealerships, repair shops, and car rental companies. This course is ideal for individuals looking to pursue a career in the automotive industry or enhance their existing customer service skills.

Why choose LSIB ?

    The "Diploma in Customer Service for the Automotive Industry" is essential for individuals looking to excel in the automotive sector. This course provides comprehensive training on how to deliver exceptional customer service in the automotive industry, focusing on key skills such as communication, problem-solving, and relationship-building.By enrolling in this diploma program, students will gain a deep understanding of the unique challenges and opportunities within the automotive industry, allowing them to provide top-notch service to customers. This course covers topics such as handling customer inquiries, resolving complaints, and building long-lasting relationships with clients.With the increasing competition in the automotive industry, having a diploma in customer service can give individuals a competitive edge in the job market. Employers are constantly seeking professionals who can provide outstanding customer service, making this diploma a valuable asset for anyone looking to advance their career in the automotive sector.Overall, the "Diploma in Customer Service for the Automotive Industry" is a crucial program for individuals who want to stand out in the competitive automotive industry by mastering the art of customer service. Enroll in this course today to enhance your skills and boost your career prospects in the automotive sector.


Flexible study

Study from anywhere, Study anytime
Flexibility: Study from anywhere, Study anytime

Our dynamic and flexible course will help you attain world class qualification from the comforts of your home or office.

We welcome applications from students of all backgrounds and from any part of the world. We set high standards, and we challenge, pushing students to new heights. We support and guide students through their studies, research and careers.

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Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

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Course content

1. Introduction to Customer Service in the Automotive Industry2. Understanding Customer Needs and Expectations3. Communication Skills for Customer Service4. Handling Customer Complaints and Difficult Situations5. Building Customer Relationships and Loyalty6. Product Knowledge and Technical Skills7. Sales Techniques and Upselling8. Time Management and Organization in a Service Environment9. Health and Safety Regulations in the Automotive Industry10. Continuous Improvement and Professional Development in Customer Service.

Assessment

The assessment is done via submission of assignment. There are no written exams.

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Fee and Payment Plans


Duration

The programme is available in two duration modes:

1 month (Fast-track mode)
2 months (Standard mode)

Fees

1 month (Fast-track mode) - £250
2 months (Standard mode) - £225 * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Fee Payment plans

1 month (Fast-track mode) - £250

2 months (Standard mode) - £225

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

This programme offers wide range of career paths. Here are just a few:

This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.
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Our goal

Prepare yourself with the key skill sets to succeed in a hyper-competitive environment. Study with us from anywhere in the world and receive a fully accredited qualification.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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WhatsApp: +44 75 2064 7455

Email: admissions@LSIB.co.uk

Tel: +44 (0) 20 3608 0144